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Account & Team

Account settings are under Settings in the top navigation. They cover your profile, team, billing, API keys, webhooks, and notifications.

Profile

Settings → Profile

Edit your display name. Your email address is read-only — contact support to change it.

Change password:

  1. Enter your current password
  2. Enter a new password (minimum 8 characters)
  3. Confirm the new password
  4. Save

Team & users

Settings → Users

Invite team members to your account. Each member gets their own login and can access all entities (unless entity-level access restrictions are applied).

Roles

Role Permissions
Admin Full access — manage entities, rules, billing, users, API keys
Viewer Read-only — view dashboards, alerts, and entity data

Inviting a user

  1. Click Invite user
  2. Enter their email address
  3. Select a role (Admin or Viewer)
  4. Send invitation

The invitee receives an email with a link to create their account and join the tenant. Pending invitations are listed below the active members table.

Resending and revoking invitations

Pending invitations can be resent (if the email was missed) or revoked (if the invitation was sent in error). Find the pending invitation in the list and use the action menu.

Removing a user

Click the action menu on a user row and select Remove. The user immediately loses access. You cannot remove yourself.

Subscription & billing

Settings → Subscription

Active subscriptions

Lists all active subscriptions — base plans and add-ons. For each subscription:

  • Plan name and type (base or add-on)
  • State — Active, Trial, Cancelled, Suspended, Past Due
  • Billing cycle — start and end dates
  • Entity usage — entities assigned vs. entity limit

Assigning entities to subscriptions

Each subscription has an entity limit. Entities must be assigned to a subscription to receive full monitoring coverage.

  1. In the Entity Assignment section, select the subscription tab
  2. Drag entities from Available to Assigned (or use the assign button)
  3. Each subscription shows how many slots remain

Adding a plan

  1. Scroll to Choose a Plan
  2. Select a plan from the dropdown
  3. Click Subscribe (or Start Free Trial if eligible)

A free 14-day trial is available for new accounts on eligible plans.

Cancelling a subscription

Click Cancel on the subscription. The subscription remains active until the end of the current billing period. A cancellation countdown is shown.

To undo a cancellation before the period ends, click Reactivate.

Billing portal

Click Manage billing in Stripe to open the Stripe billing portal, where you can update your payment method, download invoices, and manage payment details.

Invoices

Settings → Invoices

View all invoices. Click Download to download a PDF. Invoices show the billing period, line items, and payment status.

API keys

Settings → API Keys

API keys authenticate programmatic access to the Logystera API. Each key has a name, creation date, and last-used date.

Creating a key

  1. Click Generate API key
  2. Give it a descriptive name
  3. Copy the key — it is only shown once

Store API keys securely. Do not commit them to version control.

Rotating a key

Generate a new key, update your integration, then revoke the old key.

Revoking a key

Click Revoke on a key. It stops working immediately.

Webhooks

Settings → Global Webhooks

Global webhooks receive all alerts from all entities. Entity-level webhooks (configured in the entity's Webhooks tab) receive alerts only from that entity.

Adding a webhook endpoint

  1. Click New global webhook
  2. Enter a name and the endpoint URL
  3. Select a delivery format — see below
  4. Save

Delivery formats

Format Use case
JSON Generic — send to any HTTP endpoint, custom integrations
Slack Paste your Slack Incoming Webhook URL — alerts arrive as formatted Slack messages
Microsoft Teams Paste your Teams Incoming Webhook URL — alerts arrive as Teams cards

For Slack: create an Incoming Webhook in your Slack workspace (Apps → Incoming Webhooks), copy the URL, and use the Slack format.

Slack alert example

Webhook payload format (JSON)

{
  "alert_id": "01JMQT8X...",
  "rule_name": "wp_brute_force_login",
  "severity": "high",
  "entity_id": "...",
  "entity_name": "My WordPress Site",
  "fired_at": "2026-03-02T10:23:44Z",
  "message": "Brute force login detected: 47 failed attempts in 5 minutes from 203.0.113.0",
  "metadata": {
    "ip": "203.0.113.0",
    "attempts": 47,
    "window": "5m"
  }
}

Delivery history

Settings → Webhooks → Deliveries

Shows every webhook delivery attempt, with status (success or failed), HTTP response code, and payload. Failed deliveries can be retried manually.

Notifications

Settings → Notifications

Configure how and when you receive alerts.

  • Email — enable or disable email notifications. Choose which severity levels trigger emails.
  • Webhooks — notifications are sent to all configured webhook endpoints automatically.

Entity-level notification settings (configured in the entity's Notifications tab) override these account defaults for that specific entity.

Tenant settings

Settings → Tenant

Edit your tenant name. The tenant slug (used in API paths) is assigned at signup and cannot be changed.